Module Quiz 3 – Role of a Cannabis Retail Associate

True or False: It is okay to prescribe an edible cannabinoid product for a medical ailment or illness as a cannabis retail associate.

True
False

True or False: You only need to check a customer’s ID if they are acting suspiciously.

True
False

True or False: The first step of every potential transaction is warmly greeting the guest to your store.

True
False

True or False: It’s okay to sell illegal cannabis products because the police are likely to not enforce the law.

True
False

True or False: When making recommendations to customers, begin by asking if they want “Sativa” or “Indica” products.

True
False

Which of the following best summarizes the role of a cannabis retail associate?

Acting as a doctor, asking questions about a potential customer’s specific medical needs
Answering questions for customers using facts while avoiding specific medical claims, and at the same time ensuring transactions follow required regulations
Prescribing products and doses to address a specific medical need, like a pharmacist
Ringing up the customer only, forcing them to educate themselves on the products

You ask for a customer’s ID, and they respond, “I forgot my ID at home, but I’m really in a hurry. Can I just grab something quick?” Which of the following is the best way to respond?

“It’s okay this time, but next time you really need to make sure that you have it.”
“I’m pretty sure I saw your ID last time you were here, so I’ll vouch for you.”
“You came all the way here without your ID? That was stupid, and now you can’t buy anything.”
“Unfortunately, I won’t be able to help you today, but welcome back any time with the legally required identification.”

Which of the following is the best first step when making recommendations to customers?

Asking the customer if they have a preferred type of product, such as beverages, gummies, or chocolates
Asking the customer if they want Indica and Sativa
Asking the customer how often they “smoke weed”
Telling the customer, “There’s a ton of options; this will probably take a while.”

What is the potential risk of selling an illegal cannabis product in Minnesota?

The violating business can lose their Low-Dose Edible Retail License
The individual purchasing the illegal product likely would be criminally prosecuted
Illegal transactions could carry penalties and render yourself and your employer liable to criminal prosecution
There is no risk as all cannabinoid sales are now legal in Minnesota

Which of the following is the best option if you believe a product in your store is not compliant with Minnesota law?

Sell it anyways because you should be just fine
Give it away to customers because it cannot be legally sold, so your store’s management probably won’t mind
Notify your store’s management and do not sell the product to consumers
Call the police because this was probably done purposefully by your store’s management

Module Quiz 3 – Role of a Cannabis Retail Associate

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